Service & Support
COMMITTED TO KEEPING INDUSTRY ON THE MOVE.
Minetek has built a strong reputation based on delivering outstanding service & support with an unmatched commitment to quality, communication and timeliness.
Our dedicated service & support teams ensure world class post-project implementation support, with spare parts supply planning, reporting & monitoring, training & mentorship, modifications & upgrades and technical guidance all within the scope of our service and support team. The loyalty we have enjoyed from key mining clients over several decades stems from our commitment to building strong relationships with shared objectives.
We understand the unique and challenging requirements of supporting a working mine site. Our network of experienced service providers enables a structured approach meeting specific site requirements for mining and industrial operations around the world.
Our strategically placed service teams provide after-sales support to the world's leading mining operators, maintaining maximum machine availability and helping industrial leaders to achieve operational excellence and improve overall profitability.
SERVICE & SUPPORT WHEN AND WHERE YOU NEED IT
We understand the unique and challenging requirements of supporting a working mine site. Our network of service providers enables a structured approach meeting specific site requirements. CONTACT US TODAY
HELPING YOU ACHIEVE PROFITABILITY
Our strategically placed service teams provide after-sales support to the world's leading mining operators, maintaining maximum machine availability and helping industrial leaders to achieve operational excellence and improve overall profitability
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I can honestly say I have found MINTEK WATER a very professional organisation in all the dealings that I have had with them. They have always been proactive and looked for and suggested alternatives to assist me in the delivery of my projects whilst still working on the original concept.
Good product with great service leads to a great outcome. My dealings with MINETEK WATER and their supply and service of evaporator fans was one of high quality. I installed 10 evaporator fans on climate control to maximise efficiency and the results were incredible. From the first meeting through to commissioning nothing was a problem for the MINETEK WATER team. I would highly recommend this product to anyone with water disposal issues.
It was completed with no incidents or injuries, with no delays, and ahead of schedule. The plan was for 10 shifts, and it was completed in 7 shifts.
We are always looking at new innovations and technologies that will benefit both us and our clients. Minetek has been able to display that with the use of their modern ventilation technology, where we can look to see production increases through faster re-entry times and reduced capital costs in the total life of the development, delivering value to both us and Mincor.
We found the MINETEK WATER team listened and supported our situation with helpful guidance and advice to layout the evaporator pipework maximising their efficiency. I would highly recommend the units to others needing a cost effective solution to excess water.”
