Service & Support
COMMITTED TO KEEPING INDUSTRY ON THE MOVE.
MINETEK has built a strong reputation based on delivering outstanding service with an unmatched commitment to quality, communication and timeliness.
Our dedicated teams ensure world class post-project implementation support, with spare parts supply planning, reporting & monitoring, training & mentorship, modifications & upgrades and technical guidance all within the scope of our service and support team. The loyalty we have enjoyed from key mining clients over several decades stems from our commitment to building strong relationships with shared objectives.
We understand the unique and challenging requirements of supporting a working mine site. Our network of experienced service providers enables a structured approach meeting specific site requirements for mining and industrial operations around the world.
Our strategically placed service teams provide after-sales support to the world's leading mining operators, maintaining maximum machine availability and helping industrial leaders to achieve operational excellence and improve overall profitability.
SUPPORT WHEN AND WHERE YOU NEED IT
We understand the unique and challenging requirements of supporting a working mine site. Our network of service providers enables a structured approach meeting specific site requirements.
HELPING YOU ACHIEVE PROFITABILITY
Our strategically placed service teams provide after-sales support to the world's leading mining operators, maintaining maximum machine availability and helping industrial leaders to achieve operational excellence and improve overall profitability
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The relatively small fans allowed us to utilise our existing bulkhead, where we were severely limited by space, which allowed us to use our existing infrastructure and dramatically reduce downtime in the mine during the change out. The installation was completed safely... and allows us to scale our ventilation flow with their pressure on demand system to suit our production profile.
After investigating a raft of different methods from sprinkler systems through to desalination systems (too costly for little benefit) we decided on the MINETEK WATER units. The evaporators were easy to install and once activated ran trouble free. We were very happy with the service from MINETEK and the reliability of the system.
I have used these evaporators very successfully at mine sites where I have worked in the past. They are an extremely reliable unit and worked above expectations in the environment where we had them set up. As for spray drift/mist this can be controlled by the weather monitoring systems that are available with the units. Additionally, how you set them up and the amount of fall you can achieve allows for more moisture to be stripped from the droplets]will greatly benefit your overall evaporation rates.
We are always looking at new innovations and technologies that will benefit both us and our clients. Minetek has been able to display that with the use of their modern ventilation technology, where we can look to see production increases through faster re-entry times and reduced capital costs in the total life of the development, delivering value to both us and Mincor.
I can honestly say I have found MINTEK WATER a very professional organisation in all the dealings that I have had with them. They have always been proactive and looked for and suggested alternatives to assist me in the delivery of my projects whilst still working on the original concept.
